Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Diane.
Can you tell me exactly what lights you see on the front (there should be others, too) as well as what each is doing: color, solid/flashing/pattern, etc?
Do you need help with this?