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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 15768
Experience:  Over 16 years of experience installing and repairing electronics.
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My tv shows no signal it went off about 5;40 last nite. I;m

Customer Question

My tv shows no signal it went off about 5;40 last nite. I;m wondering if it is the tv because the one in the other room works
Submitted: 5 months ago.
Category: TV
Expert:  Aric replied 5 months ago.

Hello, Sorry you're having problems. "No Signal" simply means the Input on the TV has changed, the connecting cable has failed or simply the cable box needs to be rebooted.

Since there aren't any specifics here, I need you to reply back with more info:

1) What's the model number off the back of the TV?

2) What is connected to it (Cable/SAT box, Roku, Apple TV, Firestick, etc.)??

3) Do you have the original TV remote nearby?

Let me know and we can proceed.

Expert:  Aric replied 5 months ago.

Please let me know when you can see my reply.

Customer: replied 5 months ago.
I think I know the problem. When the tech was here to fix my phone he didn't tighten the cable line onto the tv set. Both are loose but the one tv works, Have to have someone come and fix the problem as soon as possible.
Customer: replied 5 months ago.
I sure don't like this new operation you have, would like to talk to a real person voice to voice then someone on the computer. If this not remedied I will have to consider changing to another provider.
Expert:  Pete replied 4 months ago.

Hello, please confirm which provider installed the cable line?