How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Sony KDL55W802A LCD TV. In abut 2 hrs or more

Customer Question

I have a Sony KDL55W802A LCD TV. In abut 2 hrs or more (after setting a day) the screen blacks out (sound is good). Faint silhouette of the picture appears with the shine of a flashlight on the screen. No back lights. Turn off the TV and right back on, picture is back for 10 to 15 minutes each time. Sounds like an over heating sensor???
I replaced the T-com board - no fix, then the main board - no fix. Now i am planning on replacing the power board.
Any idea how to fix this TV.
Submitted: 5 months ago.
Category: TV
Expert:  Shahid replied 5 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- Does the TV stay On with black screen and sound and doesn't switch Off?

Thanks.

Related TV Questions