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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Samsung Rv has no sound, 1 week, Gone through audio menu,

Customer Question

Hi Samsung Rv has no sound
JA: How long has this been going on?
Customer: 1 week
JA: What troubleshooting have you tried?
Customer: Gone through audio menu
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I'm not using external speakers
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 11 months ago.
Category: TV
Expert:  Louie replied 11 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the Samsung.