Have TV Questions? Ask a TV Technician
Sounds like you are in the TV's Demo mode.
If it's a Samsung -
If it's an LG -
If it's a Vizio -
Those are the Big 3 TV brands out there. If you know your brand name, or have the TV's manual you can usually find out the information needed to remove the Store/Demo mode from your TV.
Hello, I'm sorry but you did not post any brand on this page. If you need help then postback with the brand and model number off of the back of the set. The previous expert can you as much info as he could based on what you posted. Without specifics we cannot provide specific answers. Let me know if you need assistance.