my LN40A550p3F TV gives me very strange colors, whether I use HMI1, 2 hor HDMI3 with a PC connection. The sounds is fine, B/W text looks sharp, but the color picture is weird. I am trying to find the firmware to update, but the Samsung web site tells me that is not available. :-(
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: It is not a sharp. but a samsung
JA: What troubleshooting have you tried?
Customer: I have reset to factory settings. I have reseated all cabled, espeicially the 3 HDMI
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Well ....no I guess
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.