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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We have new sony TV model KDL48W700 + EHF/TV46 and KDL48W

Customer Question

We have new sony TV model KDL48W700 + EHF/TV46 and KDL48W
and SONY soundbase HTXT1 We currently can not get a picture and the Bell
representative the signal has to be changed to VARIABLE. How do we do this or can you
do it from there?
Submitted: 3 months ago.
Category: TV
Expert:  Shahid replied 3 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.

Can you please provide me details of problem in TV and what video devices/ source are connected to TV?

Apparently fixed and variable audio has nothing to do with picture on TV.