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Jack
Jack, Technician
Category: TV
Satisfied Customers: 8343
Experience:  40 years experience as audio,video repair and installation tech
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I am trying to find out if I can watch Amazon Prime Movies

Customer Question

I am trying to find out if I can watch Amazon Prime Movies on my Sharp Aquos TV
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: it is about 5 years old
JA: What troubleshooting have you tried?
Customer: I haven't done anything yet. It is not an offered option and I don't want to get Amazon Prime if I can
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: can't use my tv
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: TV
Expert:  Jack replied 5 months ago.

Hi , i`m Jack

You did not give the model number but i can tell you that if you don`t see the amazon app on this 5 years old sharp then you cannot add it .

You need an external device such as a roku box , fire stick , or even some blueray

Expert:  Jack replied 5 months ago.

What do you mean by " can't use my tv " ??