Facing TV Problems? Ask a TV Technician.
Hello, my name is Rusty. If your regular programming is working, then everything is connected properly. V301 is a temporary error, and it could mean a couple of things. Your box could be frozen. Unplug it for one full minute, then plug it back in. Give it a while to load, and try the On Demand channels. If it gives you the same error, it could be a problem in the main line, which you'll have to call your cable provider to take a look.