Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
This tv is not fully a "smart" tv, in that it does not directly support apps or streaming services like netflix.
It does support DLNA functionality, so if it is on the same wifi connection as a compatible windows laptop for example, you may be able to use some simple functions such as displaying photos on the tv, but you can't fully stream video to it. For that type of function you'd want to connect up an external device like a roku for example: http://amzn.to/294GR8E
Do you need more help with this, Ron?