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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 5974
Experience:  10 Years Audio Video Repair & Setup
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I have a samsung 7150F tv set. I am experiencing brief

Customer Question

I have a samsung 7150F tv set. I am experiencing brief interruptions in the picture and sound every few minutes or often. I have checked all the connections and they all seem secure. Could this be caused by a faulty HD cable?
Submitted: 3 months ago.
Category: TV
Expert:  Mike G. replied 3 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Is this only with tv channels or also with bluray, game, streaming, etc?

-Who is your channel provider? comcast or directv or ....


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Expert:  Mike G. replied 3 months ago.

Are you having website difficulties that are preventing you from replying?

Customer: replied 3 months ago.
it also happens when streaming movies.
Expert:  Mike G. replied 3 months ago.

Streaming movies from an app built into the tv (using Samsung tv remote)? or external device like Roku etc?

Customer: replied 3 months ago.
Am looking at a netflix movie to see if happens when streaming. will get back shortly
Expert:  Mike G. replied 3 months ago.


Customer: replied 3 months ago.
The interfference does's seem to affect streaming movies.
Expert:  Mike G. replied 3 months ago.

Is that streaming with the netflix app built into the tv? or through an external device like Roku or?

Who is your channel provider?

Customer: replied 3 months ago.
Its built in to the TV
Customer: replied 3 months ago.
Sorry Mike but I have to leave for work now - get in tough later.
Expert:  Mike G. replied 3 months ago.

Who is your tv channel provider???

If you have a cable/sat provider with a box/dvr and remote, then first step is to reset that box/dvr:

-leave the tv On.

-locate the power cord for the provider's box/dvr and unplug it from the wall.

-wait 20 seconds and plug that power cord back in, power on if needed.

-watch the tv screen as the provider's box/dvr boots back up.

-check for normal operation.

Expert:  Mike G. replied 3 months ago.

If that doesn't help then:

-reseat ALL connection cables on both ends (back of tv AND back of box/dvr).

-replace ALL connection cables.

-contact channel provider for remote signal testing and/or site visit to possibly replace the equipment or restore signal.

Before you go please take a moment to submit at least a 3 star rating at the top of this page. Then if you still need help you can reply back and I will be happy to assist you further.


Expert:  Mike G. replied 3 months ago.

Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?