Have TV Questions? Ask a TV Technician
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
1- Could you please get me the model number written on back of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.
Thanks for the info.
What is connected to HDMI and VGA inputs of TV?
OK, so a computer is connected to VGA port, correct?
If so, does the "not available" display appear only when run Brunswick scoring software?
OK, it could be fault of connected video source so lest confirm it.
Do you have known good DVD player to hook it into HDMI input of TV as a test?
No, you wont need to pay again, simply reply here to continue troubleshooting. Please save this question page link to open it again at later time to reply.