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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a lg 42 inch flat screen and we had a bad storm and

Customer Question

I have a lg 42 inch flat screen and we had a bad storm and something popped and now the screen won't come on
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: No it just happened
JA: What troubleshooting have you tried?
Customer: There's a red light on in the back of screen
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No that's it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: TV
Expert:  Mike G. replied 5 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-What is the model number of the tv?

-How long have you had the tv?

-Is the power LED on the front of the tv on or blinking or?

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** My replies can take up to 5 minutes to appear **

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Expert:  Mike G. replied 5 months ago.

Are you having website difficulties that are preventing you from replying?

Customer: replied 5 months ago.
No
Expert:  Mike G. replied 5 months ago.

Appears the site sent you an automatic pop up for phone call service. This was NOT sent by me and I will not be taking you up on the offer. In the mean time we can continue our chat...

Expert:  Mike G. replied 5 months ago.

Please reply here:

-What is the model number of the tv?

-How long have you had the tv?

-Is the power LED on the front of the tv on or blinking or?

Customer: replied 5 months ago.
I just need to know why my TV won't work
Expert:  Mike G. replied 5 months ago.

And to help you with that we need more information. I am not standing right there with you so I need to know:

-What is the model number of the tv?

-How long have you had the tv?

-Is the power LED on the front of the tv on or blinking or?