Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the complete model number of the tv?Does this happen on all sources/inputs, as well as the samsung menus?
Did you check the menu screens?
Do you know the age and size of the tv, if you don't know the model?
You may be seeing an automated phone call offer. If you opt for that, it is an additional fee beyond the initial chat.
If you don't want it we would continue here.
Do you need help with this?