How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

CAN YOU GUARANTEE TO FIX MY TV/DVD COMBO PROBLEM

Customer Question

CAN YOU GUARANTEE TO FIX MY TV/DVD COMBO PROBLEM
Submitted: 5 months ago.
Category: TV
Expert:  Anthony_Infotech replied 5 months ago.

Hello

Welcome

Can you please let me know exactly what is wrong with the unit and I may or may not be able to help

Anthony

Customer: replied 5 months ago.
Your Technician Steve G has my question, my statement about guaranteeing you can fix my problem was not a question ?
Expert:  Anthony_Infotech replied 5 months ago.

You need to go back to that question please do not open new questions thank you

Expert:  Master Fix It replied 5 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

May I have the Make, and full model # ***** your TV.DVD so I can assist you with this issue?

Also how old it is?

Thank you

Tech Michael