Facing TV Problems? Ask a TV Technician.
Hello, I'm assuming the DirecTv receiver is PLUGGED INTO HDMI 1 on the TV? Let me know.
Let me know once you see my reply.
Do you know what port the DirecTv box is plugged into on your TV please? I am not there to see what you're seeing. To solve this requires you to reply back to me. Let me know if you need help.