How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Aquos lc 40cm500c tv I cannot remove the subtitles

Customer Question

I have a Aquos lc 40cm500c tv I cannot remove the subtitles for hearing impaired have followed the directions as best I can, can you please advise what action to take with the remote to stop this action.
Many thanks
Garry Beaton
Submitted: 10 months ago.
Category: TV
Expert:  Louie replied 10 months ago.

Hi Garry and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, s the TV directly connected to an antenna? ...or is there a PVR or satellite receiver or any other device used with it such a Humax or Foxtel iQ?

Customer: replied 10 months ago.
connected to an antenna
Expert:  Louie replied 10 months ago.

Appreciate the additional information Garry.

Bear with us; re-confirm and post back with the complete model number of the Sharp TV please.