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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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TV has irrational patterns and distorted sound, or screen

Customer Question

TV has irrational patterns and distorted sound, or green screen and no sound. When turned on Logo displays fine. I did notice that it it says 2i 250HZ instead of the 1080 whatever else before. Is this TV problem or cable box?
Submitted: 4 months ago.
Category: TV
Expert:  Aric replied 4 months ago.

Hello and sorry you're having problems. In order to determine if it's the TV itself or the cable box, please either use the original TV remote, OR any of the buttons on the TV itself and press MENU or Volume. Let me know if those indicators display clearly on the screen.

Expert:  Aric replied 4 months ago.

Let me know if you need assistance once you're able to see my reply.