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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Tv won't recognize input device

Customer Question

tv won't recognize input device
Submitted: 9 months ago.
Category: TV
Expert:  Aric replied 9 months ago.

What is plugged into the TV (BRAND AND MODEL OF DEVICE)?

Also please get the beginning of model number from the TV.

What type of cabling is being used from the Input device and WHEN did this occur?

Customer: replied 9 months ago.
visio VA26LHDTV10T
coax cable connecting the tv to the cable box
Expert:  Aric replied 9 months ago.

As asked, WHEN DID this occur? In other words- first time setup of this box, or was it working fine before?

Customer: replied 9 months ago.
1st time hooking this tv up to this cable box after moving
Customer: replied 9 months ago.
Expert:  Aric replied 9 months ago.

I can't take a phone call- sorry. The site sends that offer to you automatically- it's not anything I have any control over.

IF YOU'RE using coaxial cable from the box to the TV, then you need to run a channel scan, which is kind of an in depth affair.

So instead of doing that, plead get me the brand and model number off of the front of the cable box.

Customer: replied 9 months ago.
just give me my money back.
Expert:  Aric replied 9 months ago.

Yeah. well since I'm a user of the site and an independent tech- I don't do anything with your billing/ You can do that yourself from the home page. If you need help with your TV then reply back here.