Have TV Questions? Ask a TV Technician
Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...
What is the model number of the tv? see sticker on back of tv___________________________________________________________________
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What is the model number of the tv please
Most of the time this won't help but go ahead and please try this:-disconnect all audio/video wires from the tv.-unplug the tv POWER cord from the wall outlet.-press and hold the power button on the tv for 20 seconds and release.-plug in only the tv power cord and try to turn on.
If that does not help then unfortunately there is not going to be any easy reset/fix. The Tv has an internal failure and the back panel needs to come off, complex checks need to be performed with a meter, then parts ordered and installed. If that is something you want to attempt then reply back here and I can assist you further.
If you are unable or unwilling to perform any of these procedures then a repair shop should be consulted but I can tell you that diagnosis, parts, and labor will end up costing just about the same as a new 42" Tv and could take a few weeks to get all sorted.
If you cannot DIY then I would strongly suggest you use the money you saved by coming here first toward a replacement tv rather than going for a repair.
I hope the reset works for you but if not, I am really sorry to deliver such bad news.
I do understand that finding out your tv needs expensive repairs is not pleasant but please keep in mind why you came here to use this service.
An in home diagnosis by a local repair shop costs $100-$135 up front. Finding out whether your tv can be repaired and how much it may cost from this online chat costs a fraction of that!
Before you go please take a moment to submit at least a 3 star rating at the top of this page so that I get credit for my work.