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Aric
Aric, Technician
Category: TV
Satisfied Customers: 43351
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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55 inch, 5 years old. Had trouble turning TV on and off with

Customer Question

55 inch, 5 years old. Had trouble turning TV on and off with the switch on TV it got worse now it won't work
Submitted: 9 months ago.
Category: TV
Expert:  Anthony_Infotech replied 9 months ago.

Hello

Welcome

Is there any power-light lit or blinking please on the front of the set?

Anthony

Customer: replied 9 months ago.
Red light will go on if I Push menu button blinks
Customer: replied 9 months ago.
If I push the power the light goes on
Expert:  Anthony_Infotech replied 9 months ago.

OK sorry about all the questions now if you press the menu button of the sets own remote control does the menu come up?

Customer: replied 9 months ago.
Estimated wait?
Customer: replied 9 months ago.
Ok. So how long to wait?
Expert:  Anthony_Infotech replied 9 months ago.

I am here

Expert:  Anthony_Infotech replied 9 months ago.

I cant take a phone call sorry for technical reasons

I did ask you another question above here it is again

OK sorry about all the questions now if you press the menu button of the sets own remote control does the menu come up?

Expert:  Anthony_Infotech replied 9 months ago.

I do need to know all this info TVs need a lot of figuring

Customer: replied 9 months ago.
the red light goes on
Expert:  Anthony_Infotech replied 9 months ago.

No the menu button of the sets own remote control MENU

Expert:  Anthony_Infotech replied 9 months ago.

Does the sets own menu come up?

Customer: replied 9 months ago.
Checked again. No light with remote.
Expert:  Anthony_Infotech replied 9 months ago.

You are not reading my requests

Expert:  Anthony_Infotech replied 9 months ago.

I am not writing down again so please read above

Expert:  Anthony_Infotech replied 9 months ago.

Also if you give me bad info it will lead to wrong diagnosis,,,, always does

Expert:  Anthony_Infotech replied 9 months ago.

I can help you with this and save you a lot of money but you do need to help me

Expert:  Anthony_Infotech replied 9 months ago.

Unless of course the penny has dropped.....

Customer: replied 9 months ago.
Sorry. I wa getting your messages nothing comes up with the remote. The red light lights up with the TV's button. Nothing on screen
Expert:  Anthony_Infotech replied 9 months ago.

OK so I am assuming from that the sets own menu does not come up, now what I need you to do is connect up a DVD player or similar get it going then once every second press the INPUT or SOURCE button of the TV sets own remote control you are looking for the sound ....let me know

Customer: replied 9 months ago.
I was not getting..
Expert:  Anthony_Infotech replied 9 months ago.

Can you please elaborate and be clear with your replies thanks

Customer: replied 9 months ago.
Gosh, I am sorry. We don't have anything. Would it be okay to get back to you in an hour when my husband comes back? Sorry
Expert:  Anthony_Infotech replied 9 months ago.

Ye

Customer: replied 9 months ago.
We do not have a dvr. Can you call us in an hour when my husband gets back?
Expert:  Anthony_Infotech replied 9 months ago.

Please just come back here

Customer: replied 9 months ago.
Okay. That works ��
Expert:  Anthony_Infotech replied 9 months ago.

.

Customer: replied 9 months ago.
Sorry Anthony. Thank you for your help but my husband said to forget it . He thinks it's too much trouble. Sorry again. Sue
Expert:  Anthony_Infotech replied 9 months ago.

Yeah right

Expert:  Aric replied 9 months ago.

Hello, Sorry to hear you're having problems.

Offhand the blinking light on the Samsung indicates a hardware failure, and not something that can be corrected via any settings or adjustments. The most common cause of this is a faulty power board or mainboard, which requires service to the set. On average you're looking at between $250-$300 in repairs to have this fixed. If you'd like you can use the link below to locate a shop in your area:

http://www.tvrepairpros.com

I'm sorry for the bad news and wish there were a quick fix here, but the set does require service.

If you need further assistance let me know. Please do not forget to click at least a 3 STAR RATING, at the top of the page for my efforts. That is how the site credits me for my work.

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