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Hello, The model number is ***** a sticker on the back of the set- please get that and reply back so I can help you.
Okay, I can't look up a set based on the year (no way to search that way). Anyhow, next to the DVD slot on all of the players I know is a manual Eject button. Can you find this, yes or no?
If so, then if you press and hold that button for 7 full seconds, can you hear the Eject motor engage trying to remove the disc?
Sorry, I can't even look up the set so will opt out at this point.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I'll do my best to help you here, but really need more info, can you try to find the manual or get a peek at the back of the tv (the wall mount bracket should tip/tilt out at the bottom).
If not, can you tell me the screen size and it is wide/rectangular, or square?
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