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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have an LG plasma TV the TV turns on but no picture : No

Customer Question

I have an LG plasma TV the TV turns on but no picture
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: No this is the first time and yes it's been unplug 24hrs
JA: What troubleshooting have you tried?
Customer: Unplugging it turn the TV on and off it turns on but no picture shows the menu screen doesn't turn on either
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No that is all
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: TV
Expert:  Mike G. replied 7 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-What is the model number of the tv? see sticker on back of tv

-How long have you had the tv? What is the purchase date

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Expert:  Mike G. replied 7 months ago.

Are you having website difficulties that are preventing you from replying?