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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Trying to set up a new Samsung 65 curved 4k tv and there are

Customer Question

trying to set up a new Samsung 65 curved 4k tv and there are lines on left side of screen. HELP
Submitted: 4 months ago.
Category: TV
Expert:  Shahid replied 4 months ago.

Hello and Welcome Karen. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- How old is the TV and how long it have had the lines problem?
- Do the lines appear always on same place regardless of what video source is being watched on TV?

- Can you provide a picture of TV so I can view those lines which will help to diagnose the issue bit quickly?