Facing TV Problems? Ask a TV Technician.
Hi Wayne and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, is this a fresh/new install?
Or has the Palsonic PDP3275BK been in use for some time and this issue of "...cannot get passed the home screen..." just recent?
Possibly a Reset but it would have to be done in the MENU . System Settings.
Still, might there perhaps be a PVR or a satellite receiver such as an Foxtel iQ used with the TV?
...or if directly connected to an antenna, a coaxial line booster or pre-amp that needs to be turned on?
Yes please; that would allow as another source other than the antenna. It would serve as a test by process of elimination.
Still, is the Palsonic in TV mode? Have you tried a button labeled as "SOURCE" that needs to be pressed a couple of times.
Not necessary if able to select TV (mode) as SOURCE. If done/selected, would a channel number (any) be displayed on 1 corner of the screen ?
Then we are in TV mode. If connected to an antenna as above described, then it should be able to receive broadcasts.
Still, the above post of "...auto underneath..." might be referring to the TV performing an AUTO scan of the available channels. Have you allowed the TV to complete this scanning process?
Was the TV unplugged for a very long time?
With "... 3 months...", then likely the internal programming / memory has to be renewed hence the auto scanning.
Offhand, I would suspect more the antenna, coaxial cable and even possibly a splitter or even an antenna amplifier/booster of sorts.
How many TVs are in the house please?
And can we try connecting/playing a DVD player? (even if just to eliminate the TV's functionality as a suspect)
And are all the other TVs able to receive the TV broadcasts?
When able, please post back with the DVD player's model number.
...and an update if the DVD player would work as expected with the TV.
Appreciate the additional information. I was hoping that the DVD player would be a model with a built-in TV tuner.
A final test (if able); try 1 of the 3 other TVs and connect this TV in/where the PDP3275BK is using the same coaxial cable used by the Palsonic TV.
When pressing on the MENU with most versions, there would be selections of the different sub-menus. One of these sub-menu would be for System. Selecting this System, there would be settings that includes a Reset. If present/done, then it would load default values on the different settings. As it implies, a reset would force the unit to revert back to factory defaults removing glitches and config errors but would include memories, presets and user preferences.
After a reset, the initial setup would have to be performed.
This is very critical - a reset however would not be corrective of an internal hardware concern; but it would be confirmed. In some instances, it may even expose/cause other issues.
Great! Glad that the above information may serve your purpose and would appreciate a Positive Rating and/or an Accept (if haven't done so).
Good luck and thank you too for the opportunity to be able to share the information.