How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Technician
Category: TV
Satisfied Customers: 30254
Experience:  Avid TV Technician
Type Your TV Question Here...
Richard is online now
A new question is answered every 9 seconds

Why wont my Panasonic tv come on after being turned off at

Customer Question

Why wont my Panasonic tv come on after being turned off at the plug for a few hours
Submitted: 4 months ago.
Category: TV
Expert:  Richard replied 4 months ago.

Hi there and welcome Anita

Do you see any lights at all? Is the red light flashing? If so, how many times?

Customer: replied 4 months ago.
no lights,, nothing
Customer: replied 4 months ago.
when do I get a reply?
Expert:  Richard replied 4 months ago.

Thanks, ***** ***** problem is very clear

It is the internal powerboard that has faulted. This takes the power and supplies it to the TV.'

I am really sorry about this and you are going to have to return the TV to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.

Thank you