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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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One of my roku will not connect on hdmi but will not connect

Customer Question

One of my roku will not connect on hdmi but will not connect to the hdmi. My other tv is working okay
Submitted: 5 months ago.
Category: TV
Expert:  Aric replied 5 months ago.

Hi, Can you please clarify what you're saying here? Specifically the part where you say: "roku will not connect on hdmi but will not connect to the hdmi."

Customer: replied 5 months ago.
Hdmi is on both tvs. One can connect to wifi and one will not.
Expert:  Aric replied 5 months ago.

Let's back up here.

What is the model number off of the back of the TV that will not work?

What is the Model Number of the Roku box you have?

What exactly do you see on the TV screen?

Customer: replied 5 months ago.
Forget this. I'll get some help tomorrow from my grandson.
Expert:  Aric replied 5 months ago.

Good luck then.

Expert:  Russell H. replied 5 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** must apologize for making the wrong posting to this case by mistake. I have Opted Out again... thank you for your patience.

Expert:  Nathan replied 5 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Trudy.

Your question is still open, do you still need help with this? If so, can you give me the model of the tv and the roku please?