Facing TV Problems? Ask a TV Technician.
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?If not yet, can you try it now and reply back with the result?
OK, take your time and rpely back with the result.
OK, when LG logo disappear push menu button on TV or its remote (not the cable remote), does menu screen show up?
I mean Home button, basically both are same but verbiage is different
Thanks for the info.
It seems TV firmware has been corrupted for some reason and causing the problem. Since TV shows logo that means sustain boards and display panel are working. I would recommend to update firmware by going to following LG link to download the firmware update file along with upgrade instructions file to proceed...
You would need a USB memory stick for it. If it doesn't fix the issue then I'm afraid you would need to replace main board of TV, main board is one where all video inputs are located. Please check with following supplier to get identical replacement main board if you are working on this TV yourself...
If you are not comfortable working on it yourself then you may please use following link to get list of TV repair shops in area which will help to get repair quote...http://www.tvrepairpros.com/I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.Regards,Shahid.
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.