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Hello, Please elaborate on "Live TV"- what do you have connected to the set that you view from (ex: Cable/SAT box, etc.)?
What exactly do you see on your screen?
Provide as much detail as possible as I am not there to see what you're seeing. Thank you.
Okay, well your TV is not a Smart TV, so doesn't have that ability. Are you saying you want to add something to the TV to be able to stream internet content on the set?
Since this Sony isn't a Smart TV you can't get internet apps on it directly. In order to do this you need a device that connects to the TV. Roku or Amazon Firestick, Apple TV etc.- there are many. Simply purchase one of these devices then plug it into one of the HDMI ports on the TV, select that Input then follow the on screen instructions that show up. Here's a good example of a device that will work, and solve the issue of the TV not being a Smart TV:
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Did you need anything else here?
Hello, I was just following up to see if you needed further help. The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for- please kindly RATE my service POSITIVELY to reflect that. Thank you.