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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The cable box program would pass though my Panasonic

Customer Question

The cable box program would pass though my Panasonic recorder and into the HDMI input of my old Samsung TV, displaying the image whether or not the Panasonic was recording the signal. With my new Samsung Smart TV, the same signal, connected to HDMI 2 or HDMI 3 on the TV, will not display on the TV screen unless it is being recorded by the Panasonic recorder. Please explain.
Submitted: 9 months ago.
Category: TV
Expert:  Shahid replied 9 months ago.

Hello and Welcome Robert. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on Recorder?

2- Is the cable box connected to Recorder or directly into TV?

Thanks.