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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My picture is half yellow : Samsung 48JU6500 : set up :

Customer Question

my picture is half yellow
JA: How long has this been going on?
Customer: Samsung 48JU6500
JA: What troubleshooting have you tried?
Customer: set up
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: that's it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: TV
Expert:  Aric replied 4 months ago.

Hello, First- sorry you're having problems.

Secondly, please let me know what you have connected to the TV and using what type of cabling/connections.

Also, if you grab the original Samsung remote and press MENU is the MENU also yellow?

Expert:  Aric replied 4 months ago.

Do you need assistance with this?