Hi Im am tech Michael.
It sounds like you may have received a bad board. You wouldn't believe how often that happens to even me a feild tech.
The very first thing to do is contact shopjimmy and exchange that board.
Once you have the new board, make sure you remove this board with caution for static ESD i will help you its also very possible you may have damaged this board by removing it from its packaging and releasing electrostatic discharge to the board. Static electricity is a big problem with these boards. But it may have just come to you damaged anyway lol.
Just return it for an exchange because it sounds as if the new board is working partially but not fully.
In any case, I will stick with you until this is complete.
Please rate my service kindly.
Also it is the only way I am credited for my time and expertise with you.
Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.
Then you can reach me by simply replying to this message anytime.