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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am dish network customer. iworked with their tech support

Customer Question

i am dish network customer. iworked with their tech support they said to contact sony . ihave abox in the middle of my screen that says update time etc. icant get rid of it.
Submitted: 4 months ago.
Category: TV
Expert:  Shahid replied 4 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- Is there any other video source such as DVD player etc connected to TV and do you get same box if watch DVD?

Expert:  Shahid replied 4 months ago.

Hi there,

I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!

Please reply back here if there is additional questions.

Thank you.