Facing TV Problems? Ask a TV Technician.
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- Is there any other video source such as DVD player etc connected to TV and do you get same box if watch DVD?
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.