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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My name if S**** My Mitsubishi Model WD65638 will not turn

Customer Question

Hi my name if Mary Ann S****
My Mitsubishi Model WD65638 will not turn on...there are no lights, nothing.
JA: Can you guesstimate how old your Mitsubishi is? And just to clarify, what's the exact model?
Customer: about 5 years old
JA: Tell me a bit more about what's going on so he can help you best.
Customer: I've changed the light twice, then the set would lose the color and turn to a greenish color. Also, it would make this hissing sound
JA: Is there anything else the TV Technician should be aware of?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: TV
Expert:  Aric replied 4 months ago.

Hello, First- sorry you're having problems.

Secondly, when did the issue occur- were there any storms or power outages in your area?

If you unplug the TV and plug it back in, are there any click sounds, or signs of the power light at all (even for a second)?

Expert:  Aric replied 4 months ago.

Let me know when you're able to see my reply.