Have TV Questions? Ask a TV Technician
Hello, I need more information to hep you.
1) Whom is your cable/SAT provider?
2) Is there any sort of Cable/SAT box connected to the TV? Or is it direct aerial from the wall to TV- no box?
Hello and thank you for your question. I look forward to assisting you today. First, did you install the satellite dish or was it installed by the provider? Next, I would need to know who the provider is and the make and model of the satellite receiver, and how you have it connected to your TV. Once I have that information, we can proceed from there.
Can you verify the service is active? Also, can you tell me how the satellite receiver is connected to the TV please?
I don't need to know anything about the dish hardware, just the electronics.
No problem. Get back to me when convenient.