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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How do i re-tune my Panasonic HDTV HDMI. I cant get all the

Customer Question

How do i re-tune my Panasonic HDTV HDMI.
I cant get all the new channels
Submitted: 4 months ago.
Category: TV
Expert:  Aric replied 4 months ago.

Hello, I need more information to hep you.

1) Whom is your cable/SAT provider?

2) Is there any sort of Cable/SAT box connected to the TV? Or is it direct aerial from the wall to TV- no box?

Customer: replied 4 months ago.
I have a satelite dish on my roof but i dont know who the provider is.
Customer: replied 4 months ago.
Ok thanks
Expert:  Dan replied 4 months ago.

Hello and thank you for your question. I look forward to assisting you today. First, did you install the satellite dish or was it installed by the provider? Next, I would need to know who the provider is and the make and model of the satellite receiver, and how you have it connected to your TV. Once I have that information, we can proceed from there.

Customer: replied 4 months ago.
I'll have to find out about the satelite dish. I live in a unit and the sat dish was here when i moved in. I dont know who the service provider is. It is not Foxtell. Its just the basic free tv that everyone in Aus gets. I will have to get someone to actually climb onto the roof to see the make and model of the dish. This seems a bit exreme though. I Googled the problem and it said just to re tune my tv.
Expert:  Dan replied 4 months ago.

Can you verify the service is active? Also, can you tell me how the satellite receiver is connected to the TV please?

Expert:  Dan replied 4 months ago.

I don't need to know anything about the dish hardware, just the electronics.

Customer: replied 4 months ago.
Very late here. Will carry on ThursdY
Expert:  Dan replied 4 months ago.

No problem. Get back to me when convenient.

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