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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a samsung tv from 2010 and have lost my remote

Customer Question

Hello Pearl. I have a samsung tv from 2010 and have lost my remote control.
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: I need to tune the tv.
JA: Tell me a bit more about what's going on so he can help you best.
Customer: I have moved house and need to retune. Using the buttons on the side of the tv I can get all the way through to the auto tune option.
JA: Is there anything else the TV Technician should be aware of?
Customer: From that point the volume up / down and the program up down buttons don't work to start the tuning. Neither does the source or menu button.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: TV
Expert:  Richard replied 4 months ago.

Hi there and welcome

Check on the back of the TV and you will see the Model

Can you provide this to me please?

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