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I need few info to troubleshooting the issue..
- Have you tried to run channel scan/ auto tuning in TV menu to rescan channels?Thanks.
OK, have you confirmed the antenna/ aerial is good by connecting it to any other working TV?
This test will confirm that TV has problem and we can proceed further.
You mean this TV worked fine with neighbors aerial connection?
The TV has no problem as it works fine on other antenna and you would need to check your aerial cable and pin that plugs in TV, issue is related to your antenna which isn't providing good strength signal to TV thus it gives trouble. TV tuner needs good strength/ strong signals through aerial to receive and process channels data and to present the picture and sound.
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Hi, do you need any further assistance with this question?Thanks.