How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shahid Your Own Question
Shahid, Technician
Category: TV
Satisfied Customers: 9373
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
Type Your TV Question Here...
Shahid is online now
A new question is answered every 9 seconds

My Samsung TV is showing No Data now on all desired

Customer Question

My Samsung TV is showing No Data now on all desired channels. Previously only ABC.
I have now heard that this may be able to be 'fixed'. Is this so?
If yes, How?
Thank you in anticipation of a reply.
Submitted: 4 months ago.
Category: TV
Expert:  Shahid replied 4 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Shahid replied 4 months ago.

I need few info to troubleshooting the issue..

- Have you tried to run channel scan/ auto tuning in TV menu to rescan channels?

Customer: replied 4 months ago.
rescanned. Now have a lot of pixelating on all ABC Channels
Expert:  Shahid replied 4 months ago.

OK, have you confirmed the antenna/ aerial is good by connecting it to any other working TV?

This test will confirm that TV has problem and we can proceed further.

Customer: replied 4 months ago.
I took the whole lot to a neighbours and everything worked perfectly.
Expert:  Shahid replied 4 months ago.

You mean this TV worked fine with neighbors aerial connection?

Customer: replied 4 months ago.
Expert:  Shahid replied 4 months ago.

The TV has no problem as it works fine on other antenna and you would need to check your aerial cable and pin that plugs in TV, issue is related to your antenna which isn't providing good strength signal to TV thus it gives trouble. TV tuner needs good strength/ strong signals through aerial to receive and process channels data and to present the picture and sound.

I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.

Expert:  Shahid replied 4 months ago.

Hi, do you need any further assistance with this question?