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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Sharp TV picture turned upside down and I can't fix it. :

Customer Question

My Sharp TV picture turned upside down and I can't fix it.
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: My 9 mo. old Sharp TV #LC55LE653U suddenly appeared upside down and I've tried everything I know of to reset it but no luck.. can you help please?
JA: Is there anything else important you think the TV Technician should know?
Customer: the serial # ***** *****
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: TV
Expert:  Aric replied 7 months ago.

Hello, First- sorry you're having problems.

Secondly, was this set purchased BRAND NEW 9 months ago?

Additionally, if you grab the original Sharp remote and press MENU- does the MENU also appear upside down?

Expert:  Aric replied 7 months ago.

Let me know when you can see my reply.

Expert:  Anthony_Infotech replied 7 months ago.

Do you want help with your question please?

Anthony

Expert:  Anthony_Infotech replied 7 months ago.

Previous expert has opted out please let me know if you need any help my name is Anthony