How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Tv model 347pfl5432d/37 no picture or color or menu or

Customer Question

phillips tv model 347pfl5432d/37 no picture or color or menu or anything but sound.
Submitted: 6 months ago.
Category: TV
Expert:  Anthony_Infotech replied 6 months ago.

Hello

Welcome

You have done all the correct procedures so thanks for that, OK it does seem like the back-lights are out (I am assuming the screen is completely black) if you shine a flashlight at a 45 degree angle onto the display and press the menu button of the sets own remote (cycle it) can you see the menu where the flashlight hits?

Anthony

Expert:  Anthony_Infotech replied 6 months ago.

How is that check working out please?

Anthony