Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the complete model number of the tv?Is the red light on the front blinking, but it won't turn on?
Thank you for the information, Viola.
When this happens, does the sound continue?
When it goes black, can you see the sony menu screens still?Does this issue happen with all inputs (cable/satellite, dvd, apps, etc)?
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.