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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 9465
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have worked with Time Warner Cable all morning on no

Customer Question

I have worked with Time Warner Cable all morning on no picture on my TV. After much work, they suggested I call you and say I need to change my input to HDMI. Can you help me?
Submitted: 6 months ago.
Category: TV
Expert:  Shahid replied 6 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Shahid replied 6 months ago.

1- Could you please get me the model number written on back of TV?
2- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, can you try it now and reply back with the result?

Thanks.

Expert:  Shahid replied 6 months ago.

Did you get above reply?

Expert:  Shahid replied 6 months ago.

- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, can you try it now and reply back with the result?

Thanks.