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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My tv resolution has changed from 480 to 1080 drastically

Customer Question

My tv resolution has changed from 480 to 1080 drastically reducing the picture quality
JA: What's the make and model of your tv? Have you had any issues with the picture before?
Customer: Sharp Liquid Chrystal Aquos. No problems before. Out grandson attempted to watch a movie yesterday and that's when we noticed the change.
JA: Tell me a bit more about what's going on so he can help you best.
Customer: Just that the resolution is stuck on 480 instead of 1080 giving a poor quality picture
JA: Is there anything else the TV Technician should be aware of?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 10 months ago.
Category: TV
Expert:  Jack replied 10 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem

Expert:  Jack replied 10 months ago.

What is connected to this tv ?
Cable box,satellite,dvd,games etc. ?
Did you change your wiring lately and if not , what type or wiring are you using ?

HDMI or color coded component cables ?

Expert:  Jack replied 10 months ago.

Need help with this ??