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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Since installation of TV set - we have had a problem with

Customer Question

Since installation of TV set - we have had a
problem with reception. It says on the screen
to check antennae connection - and run auto
program (menu>channel). Right after
installation of TV service - it did not work. I
went out for a walk and happened to meet 2 Shaw
persons who came here and helped. They said to
press the input button twice. Sometimes the TV
works after this process - but not for a couple
of days.
Submitted: 4 months ago.
Category: TV
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me the make/model of the tv?
Are you using a shaw box with the tv?

Are you using an antenna?

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