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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I just got a Samsung LED TV. I tried hooking up the cable

Customer Question

I just got a Samsung LED TV. I tried hooking up the cable for my DISH-TV and I'm not getting any channels
Submitted: 10 months ago.
Category: TV
Expert:  Shahid replied 10 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Shahid replied 10 months ago.

- Could you please get me the model number written on back of TV?

Thanks.

Customer: replied 10 months ago.
thank you
Expert:  Shahid replied 10 months ago.

Did you get info request?

- Could you please get me the model number written on back of TV?

Thanks.

Customer: replied 10 months ago.
UN28H4000AF
Expert:  Shahid replied 10 months ago.

Thanks for the info.

Is the Dishtv box hooked into HDMI input of TV with HDMI cable?

Customer: replied 10 months ago.
the box is downstairs.... this tv is upstairs
Expert:  Shahid replied 10 months ago.

OK, how did you connect the TV to dishtv box?

What type of cable used to hook up dishtv box to TV?

Also what exactly appears on TV screen now?

Customer: replied 10 months ago.
the upstairs tv is just hooked up with a cable in the back of the tv
Expert:  Shahid replied 10 months ago.

I understand that upstairs TV is working fine, I'm actually asking this Samsung UN28H4000AF TV in question as how did you hook it up with dischtv box and what type of cable used for it.

Expert:  Shahid replied 10 months ago.

Can you please get me the model number off of dischtv box to suggest a connection setup?