Have TV Questions? Ask a TV Technician
Hello, First- sorry you're having problems.
Second, in order to determine what's causing this, I need to ask for more information.
1) What is the model number off of the back of the TV in question?
2) What is connected to the set for sources (cable/SAT box, DVD, etc.)?
3) If you use the original TV remote and press MENU or volume- do those indicators show up on the screen?
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I'd be happy to help you with this, at your convenience, at another time, either here in chat, or by phone.
Just bookmark this page to return when ready.
If you wish to cancel or refund, you do that yourself through the help page.