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Hi , I`m JackPerhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;
If you`re trying to program a remote then the model number is ***** needed , just the brand name will do .
Now which remote are you trying to program , cable company remote ?
If so which company ?
Sorry but I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech. that gets paid by this website once you rate me for my help .
Please use this link or phone number for these questions;http://ww2.justanswer.com/help 1.***-***-****