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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 15463
Experience:  Over 16 years of experience installing and repairing electronics.
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Six months ago a new remote was sent to us. it didn't work.

Customer Question

six months ago a new remote was sent to us. it didn't work. put new batteries in and no power was sent. the blue light never came on and the tv never responded. the old remote won't turn on the tv or the number 2 will not respond. must go to number three and work backwards. I believe we have a problem with our living room receiver as well. no real high definition. we use the receiver to turn on the tv. please send a tech to repair or replace
Submitted: 4 months ago.
Category: TV
Expert:  Pete replied 4 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 4 months ago.

How old is the TV?

Where was it purchased from?

What zip code area are you in?