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Richard, Technician
Category: TV
Satisfied Customers: 30117
Experience:  Avid TV Technician
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I have an RCA tablet that has ceased to function. It comes

Customer Question

I have an RCA tablet that has ceased to function. It comes on, shows the dog logo and RCA but won't go any further. I have tried the reset button and it just turns it off. I can turn it on with the power button but I can't turn it off using same button. Any help for me?
Submitted: 4 months ago.
Category: TV
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This can be an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the tablet and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the Tablet.

Let me know the results please

Thank you

Customer: replied 4 months ago.
nothing happened. the logo csame on but never changed.
Expert:  Richard replied 4 months ago.


Do you have the model with the volume keys on the side?