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Hello, First- sorry you're having problems. Secondly, how do you receive broadcasts on the set- is it from a Cable/SAT box or a direct coaxial connection from the wall to the TV?
Do you need assistance with this?
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
1- Could you please get me the model number written on back of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Do you still need help with this, Jo?Your question still shows as open, but we need some details (requested above by other techs) to be able to help you.
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